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What if my ZoomText® Large-Print Keyboard Feature Keys do not work while using ZoomText 11?

This article applies to:

 ZoomText Large-Print Keyboard versions 2, 3, and 4

ZoomText 11 Magnifier, Magnifier/Reader, and Fusion

Windows® 7, 8.1, and 10

Problem:

After upgrading to ZoomText 11, you may have noticed that the ZoomText Large-Print keyboard feature keys no longer work. Whether you have our second, third, or fourth ZoomText Large-Print keyboard version, we have an update to the keyboard software to correct this problem.

Solution:

Determine if you have ZoomText Large-Print Keyboard version 2, 3, or 4. To do this, view the photos on the following web page. Look at the shape and style of the keyboard to compare with your keyboard, not just the keyboard colors.

ZoomText Large-Pring Keyboard photos:

https://www.zoomtext.com/which-zoomtext-keyboard-do-you-have/

After determining which version you have, go to the following web page, scroll down to “ZoomText Large-Print Keyboard Updates”, and download the appropriate update.

https://www.zoomtext.com/help/product-updates/

After installing the latest keyboard software update, the ZoomText Large-Print keyboard feature keys will work properly.

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