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Recommended Adobe Reader settings when using ZoomText

The ability for ZoomText to read PDF documents using AppReader, DocReader, or the Speak-It tool is dependent on several items.
  • ZoomText version (always have the latest)
  • What application the PDF opens in (web browser or Adobe)
  • Settings within Adobe
  • How the PDF document was created
ZoomText Version
  • Must have ZoomText 9.18.5 or greater to read Secure PDF documents
Adobe Version required
  • Adobe Reader 9.0 or later
  • Adobe Acrobat Professional 9.0 or later

Recommended Adobe Settings

  1. Open Adobe.
  2. Select "Edit", "Preferences".
  3. In the "Documents" category, uncheck "Show each document in its own window" (Adobe 8 only, not Adobe 7 or Adobe 9).
  4. In the "3D & Multimedia" category, under the "Preferred Renderer", select "Software" instead of "DirectX". Also, uncheck "Enable hardware rendering for legacy video cards...".
  5. In the "Accessibility" category, select "Always use Zoom Setting" 100%.
  6. For Adobe 9 and 10, in the "Internet" category, uncheck "Display PDF in browser".
  7. In the "Reading" category, uncheck "Confirm before tagging documents".
  8. In the "Reading" category, for "Page vs. Document" select "For large documents, only read the currently visible pages."
  9. In the "Reading" category, for "Minimum number of pages in a large document", make the number 2.
  10. For Adobe Reader 10, in the "General" category, uncheck "Enable Protected Mode at startup".
  11. For Adobe 11, in the "Security (Enhanced)" category, uncheck "Enable Protected Mode at startup".
  12. For Adobe Acrobat 11, in the "Security (Enhanced)" category, for Protected View select the option or radio button for Off.
  13. Click OK.
  14. Restart Adobe and ZoomText.

Disabling the Adobe Plugin

Instructions for Internet Explorer:

  1. Open Internet Explorer.
  2. Click on the Tools menu or the Gear icon if you have Internet Explorer 9.
  3. Click on Manage add-ons.
  4. In the Manage Add-ons dialog box on the left hand side under Add-on Types click or select Toolbars and Extensions.
  5. On the left hand side under Show click on the drop down box and select or click on All add-ons.
  6. On the right hand side under the Name column look for Adobe PDF Reader and Adobe PDF Link Helper.
    • If you do not see Adobe PDF Reader listed go back to Show on the left hand side and click on the drop down box and select or click on Run without permission (It make take a while for this list to generate).
  7. On the right hand side under the Name column look for Adobe PDF Reader.
  8. For the Adobe PDF Reader click on it to highlight it.
  9. Go to the bottom right of the dialog box and click the Disable button.
  10. For the Adobe PDF Link Helper click on it to highlight it.
  11. Go to the bottom right of the dialog box and click the Disable button.
  12. Click Close.
  13. Close Internet Explorer.

Instructions for Firefox:

  1. Open Firefox.
  2. Click on the Tools menu or the Firefox start button in the upper left corner.
  3. Click on Add-ons or press Ctrl + Shift + A on the keyboard.
  4. On the left hand side make sure Plugins is selected or click on it.
  5. On the right hand side fine a plugin named Adobe Acrobat.
  6. Click on the Adobe Acrobat plugin to highlight it.
  7. Go further to the right and find the Disable button.
  8. Click on the Disable button.
  9. Close Firefox.

Still will not read? Document creation dependency issues:

  1. Open the PDF document in Adobe Reader.
  2. In the Adobe menu, Select "Document", "Accessibility Quick Check" (This applies for older versions of Adobe 9 and lower).
  3. In the Adobe menu, Select "Edit", "Accessibility" and then select "Quick Check" (This applies for Adobe 10).
  4. If the message says "This document appears to contain no text. It may be a scanned image.", ZoomText will not read it.
  5. Click on "Document", "Security", then "Show Security Properties". In order for ZoomText to read the PDF, "Content Copying for Accessibility..." must be Allowed.
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