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Internet Explorer 10 has stopped working after closing multiple tabs

PROBLEM

After opening multiple tabs in Internet Explorer 10, then you start to close them, you will see a message that says "Internet Explorer has stopped working".

CAUSE

The NVIDIA video card driver on your PC is not up to date.

SOLUTION

To resolve the issue, you need to update the video card driver from the NVIDIA website.
  1. To identify the video card on your PC refer to Knowledge Base article #842.
  2. Go to the NVIDIA website.
  3. Go to the Driver menu and click on All NVIDIA Drivers.
  4. Enter the necessary information in Option 1 and press Search or go to Option 2 to have the website automatically find your driver.
  5. Click Download.
  6. Follow the on-screen instructions for installation.
  7. After the installation process is complete, restart your PC.
If you are still having issues after following these steps, please contact the Ai Squared support team for further assistance. We can be reached at +1 (802) 362-3612 option #3 or support@aisquared.com, Monday through Friday from 9 AM to 5 PM Eastern Time.

Thank you,
The Ai Squared Support Team

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