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Message 50-12 when trying to activate ZoomText

The information in this article applies to:

ZoomText versions prior to 10.1.8.90.

Serial numbers XXXX-15XXXX-XXXX

 

 

PROBLEM

When trying to activate ZoomText you receive an activation error 50-12.

 

SOLUTION

 

You need to have a ZoomText version 10.1.8.90 or higher in order to Activate with a ZoomText 10.1 serial number that the middle digits begin with 15XXXX thru 19xxxx in order to activate. You can download the latest trial version from our website www.aisquared.com and use your serial number to activate it.

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