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Installing the ZoomText Network Server on Windows XP

The information in this article applies to:

  • ZoomText 10.0.5 (and newer) Network License
  • Windows XP


PROBLEM

When attempting to install the Server component on an older Windows XP machine, you may receive the following error: "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."

SOLUTION

To resolve this issue follow the steps below:

  1. Open the contents of the ZoomText Network CD
  2. Open the Server Installation Folder
  3. Open the Support folder
  4. Install the VC80_CRT installer
    1. For 32-bit XP - Run VC80_CRT_x86.msi
    2. For 64-bit XP – Run VC80_CRT_x64.msi
  5. Now launch ZTServerSetup.exe
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