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Dell Inspiron laptop: System starts to load the desktop turns black then goes back to the log in screen

The information in this article applies to:

ZoomText 10.1.x.xxx

Dell systems With True Color software installed.

Windows 8.1

 

PROBLEM

After installing ZoomText you log in and the desktop starts to Load, the screen will turn black and flicker then takes you back to the Log in screen.

 

SOLUTION:

 

Boot to safe mode

http://www.7tutorials.com/5-ways-boot-safe-mode-windows-8-windows-81

Go to Windows Control Panel > Programs And Features > uninstall True Colors.

 

 

 

 

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