The information in this article applies to:
ZoomText 10.1.x or ZoomText 10.11.x
Google Chrome 50.x
Windows 10
PROBLEM
Starting Google Chrome with ZoomText running Chrome will display a black screen.
SOLUTION:
This issue can be resolved by disabling the hardware acceleration option in Google Chrome.
1. Close ZoomText
2. Open Google Chrome
3. In the address Bar type in chrome://settings/
4. Scroll down and Click on the link: Show Advanced Settings.
5.Scroll to the bottom and go to the section: System.
6. Uncheck the box: Use hardware acceleration when available.
7. Close Chrome.
8. Start ZoomText
9. Start Chrome.